Booking Policies

Terms and Conditions concerning reservations of our accommodations and purchasing of activities.

Accommodation

 

We only accept payment in advance.

 

The guest will be sent an invoice to the email provided with the reservation request. The payment must be verified by our bank before the reservation is confirmed to the guest by email or text message if a mobile phone number is provided.

 

 

  • Minimum 2 nights reservation
  • The invoice must be paid in full within 24 hours upon reception. The guest must inform us immediately after payment by email so we can temporarily block the dates until confirmation.
  • If the invoice is not paid after 24 hours, the reservation will be regarded as cancelled and the dates will reopen.

 

 

Terms of Cancellation

 

Grace period

  • No fees charged for bookings canceled within 4 hours of booking.
  • The guest will cancel by sending us an email.

 

14 days

  • The guest can cancel free of charge until 14 days before arrival. The guest will be charged the total price if they cancel in the 14 days before arrival.
  • The guest will cancel by sending us an email. Kindly provide booking name, booking number and reservation dates.

 

 

 

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Activities

 

All activities are booked and paid on site.

 

Safety, insurance and disclaimer.

 

We reserve the right to cancel or postpone activities depending on the weather and the shape and condition of Sitka & Riley our happy huskies. Their health and fitness is our main concern.

 

You are alone responsible for your own insurance.

 

By purchasing these activities you also accept that you participate at your own risk. You will not hold us liable or accountable for any accident or any injury that you might obtain during the activity. Dog sledding is a fun, exciting, pleasurable activity but it also can have its unforeseen risks. Accidents can happen but of course we do not wish for them.

 

Please be advised that the parents must give their absolute approval before letting their children go alone on a tour. We hold the parents responsible for their children. We also reserve the right to decline a tour or interrupt it should we find this the safest for the children.

 

We advise you to dress appropriately for the cold winter. Protect your feet. Your shoes should be one size larger to accommodate thick socks and hold warm air. Many layers and loose garments is the best protection against the cold.

Policies

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